Voluntary recall of ARVA NEO BT PRO beacon
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| Tomco22. 01. 2025 18:16:24 |
All potential users of the ARVA NEO BT PRO beacon model should immediately stop using it and send their device to the manufacturer for inspection!
The manufacturer has announced a “voluntary recall” - namely, there is a possible fault in one of the components due to which the device may stop working during use.
More information here:
https://www.arva-equipment.com/en/content/1488-recall
At ARVA they will check all individual devices and if necessary replace the component at their own expense, including shipping costs.
As a registered user I received the notification directly from the manufacturer and I have already sent my unit to FR. The process was quite clear and simple.
P.S. I made this post because I don't know through what channel the notification would reach a possible user of the device who didn't register and leave their data at ARVA.
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| Tomco24. 01. 2025 15:48:51 |
Small update. I got info also from the seller that in the coming days notifications will be sent to all buyers of the said device also from their side. Also a public post will be made on the gen. page.
So there shouldn't be any fear that someone misses the notification.
I personally trust the manufacturer that he will fix the possible problem. I just hope the beacon comes back from FR as soon as possible 
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